Optimal business
Data integrity system performance: Confident in our ability to solve your problems. We assist with systems that help you manage your business to better Improve the overall efficiency
Data integrity system performance: Confident in our ability to solve your problems. We assist with systems that help you manage your business to better Improve the overall efficiency
Dear QuickBooks Enterprise Solutions 8.0 customer, We have discovered that a recent Microsoft Windows update may be triggering problems for some users of QuickBooks Enterprise Solutions 8.0.
When the problem occurs, QuickBooks does not open. If you are experiencing problems with QuickBooks Enterprise Solutions not opening, please see instructions below. If not, please disregard this e-mail.
Common symptoms include the following: 1. The QuickBooks splash screen flashes, and then disappears. OR 2. On launch of QuickBooks, an error message reports that the Web Connector has failed to initialize and QuickBooks does not open. It turns out that the Microsoft update introduced a problem in the .NET 2.0 Framework.
To resolve this issue, please do not uninstall and re-install QuickBooks Enterprise Solutions. We do not recommend this, as it will not address the problem. The best thing to do is to go to the source of the problem, so you will need to remove and reinstall the .NET 2.0 Framework on all workstations where you've detected the problem and on the server where your datafile is stored (if applicable). To help walk you through it, we have provided detailed instructions in our QuickBooks Knowledge Base that provides some easy to follow steps and also includes additional links to the Microsoft site: http://info1.quickbooks.com/r/c/r?2.1.3Js.2Xc.12MhGk.CcwiLu..T.DEi0.1QFu.NBeEeV00 We are continuing to work on this issue and have notified Microsoft about the issue. If we find out anything new, we will be sure to let you know right away.
Thanks for your patience, Core Performance Consulting
Your Southern California QuickBooks Enterprise Solutions Provider
Peter P. Cullen
Core Performance Consulting
At the Intersection of Accounting&Technology
5030 Campus Drive
Newport Beach, CA 92660
(949) 502-4680 office
(949) 246-0502 mobile
(714) 908-3306 eFax
QuickBooks® Enterprise Solution Provider Systems Assessment | Data Conversion | Systems Integration | Configuration & Training * Get the most out of QuickBooks: connect with Users and Experts to find answers and share advice.
QuickBooks Online Community: www.quickbooksgroup.com.